Common questions
Short answers about website design, Google listing fixes and the monthly plan, for businesses in the UK and the US.
What do I need to provide?
Information about your business: what you do, where you work and how you’d like customers to contact you. Photos and a logo help if you have them, and so does access to your Google listing if you want me to fix it. We go through everything in our meeting.
How long does a website take?
It depends on the size of the site. We agree a timeline in our meeting, before anything starts.
Do I stay in control of my Google listing?
Yes. You give me access so I can help, you stay the owner, and you can remove my access at any time.
Can you guarantee more calls or a higher ranking?
No, and be careful of anyone who does. Google decides what it shows, and customers decide who they call. I can make sure your website and listing are accurate, clear and easy to use.
Is there a monthly fee?
Yes. After launch, a monthly plan covers hosting, updates and small changes, such as new pictures, colors or text. We agree what’s included in writing before you commit.
What does it cost?
I explain exactly what’s included and what it costs in our meeting.
Do I need to be technical?
No. I take care of the technical side and explain things in plain English.
Who will I be dealing with?
Me, directly. I work on my own, so you always know who you’re talking to.